Users have reported that the image recognition software in HP webcams have trouble recognizing black peoples faces. In a video uploaded to YouTube titled "HP computers are racist," two users describe the problems with the facial recognition feature, saying the camera failed to work when a darker-skinned face appeared in the camera's frame. HP quickly issued a response to the video saying "We are working with our partners to learn more. The technology we use is built on standard algorithms that measure the difference in intensity of contrast between the eyes and the upper cheek and nose. We believe that the camera might have difficulty "seeing" contrast in conditions where there is insufficient foreground lighting." In other words...ooops! We didn't bother to test our product on black folks. Nice going HP.